Spotlight customer reviews:
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Customer Rating:
Summary: A perfect HDTV
Comment: We researched the HDTV's & went several times to different stores to see the picture quality. This set is as near to perfection that we could find. The size is perfect for our room(12x11). The quality of color, vividness & definition allows you to see every crease & wrinkle on the face. Color is life like & sharp so that your experiencing almost a 3D quality. We purchased the set from Amazon getting the best price around. Shipping took longer than expected but the wait was worth it. I highly recommend this set over a Samsung (which was our 2nd. choice). The glass screen on Samsung reflected everything. Amazon's white glove service set everything up for us so that we only had to sit & enjoy.
Customer Rating:
Summary: It looks great, great picture, good sound. Buy warranty from Sony if you are going to buy a warranty!
Comment: Had this set for about a week now. It took about 1 week to be delivered with the "white glove" service, which consisted of 2 delivery guys bringing it into the room of my choice, unboxing, installing the footplate, lifting it onto the tv stand and plugging it in to be sure there was some sort of video and the remote worked. That's it - no problem for me hooking in the cable box and other acccesories, but don't expect them to do that for you.
If you are going to cover with a warranty, you should be able to buy it directly from Sony if purchasing from Amazon.com. Here is my understanding: You can cover the set for 4 years from the original purchase date (in home service for this set) for 299.99 (as of the date of this review).
The picture is stunning. I have the set in a room with lots of windows and two sets of French doors full of windows to the exterior. I have had no problem with glare (which was my main concern with and LCD or Plasma going into this room). The curtains close things off nicely, but even when I open everything up in the middle of the day, it still has no glare issues.
I am not really a technophile, but I love the picture quality (which deteriorates when sitting too close, but you are buying a 46 so you don't have to right?) - built in speakers seem more than adequate for my slightly larger than average den with high vaulted ceilings.
No complaints.
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Customer Rating:
Summary: Sony Bravia
Comment: hold on - I was looking at this as a replacement for the Sony WEGA
We have spots - and dots and blobs - they arn't exactly blue so it dosn't look live we are covered on the optical block problem - but I don't want to buy into another Sony - no service problem
Customer Rating:
Summary: A complete waste of 2 thousand dollars.
Comment: We bought this Sony Bravia 1 1/2 years ago from Amazon. It had a 5 star rating, everyone loves it. Last week we turned on the tv and all we saw were vertical lines. My husband did a search on problems with this model and found multiple message boards of people having the same complaint. No picture, just vertical lines. Everyone wrote in that the cost of the repairs were actually more expensive than what they paid for the tv. We brought ours to a Sony repairman, and was told the TV's lcd board was shot. The cost for the part from Sony is $1,800.00. Plus $200 for the repairman. After only 1.5 years of having the tv, the cost for the repairs were exactly what we spent to buy it. The repairman says this happens very frequently with Sony products now, and Sony doesn't budge to help with the cost, they just don't care. My husband called Sony himself to complain about it and told them we will never buy another Sony product again. What a disappointment. Please do yourself a favor and do some serious research before spending this much money on a Sony TV. Amazon reviews are great, but what you need to research is what happens to the products after having them for over one year. Sony used to put out a great television, but now they are pathetic.
Customer Rating:
Summary: TV Rocks, other issues aside.
Comment: Well it's been nearly one week since having this TV in-home and here are my first impressions:
1) Do not expect that Amazon customer service will be a quick way to resolve issues with your order. I spent the better part of 8 hours on the phone in relation to this order because of a bunch of weird circumstances. I finally got everything straightened out, but there were quite a few MAJOR frustrations. D
2) Amazon ordering issues aside, CEVA did a fantastic job with the delivery. They were on time, the delivery person carried the huge box into my house, unboxed it, set it up and tested that everything was working properly. He even took off his shoes when he got in the front door! A+
3) Set-up was a breeze. Before it arrived, I had already acquired all the external hook-ups (HD cable box, Blu-Ray player) and HDMI cables needed, so all CEVA had to do was plug in the power and a couple HDMI cables and we were set. Note on HDMI cables- do NOT overpay for Monster or some other brand. I got three 6 foot HDMI 1.3 Cables from monoprice.com for $15, including shipping. A-
4) The TV itself is gorgeous. Picture quality from the HD cable and from the Blu-ray player look almost three dimensional. Some of the features of the TV are gimmicky in my opinion, such as the TV Guide feature, and I do NOT like the look of the MotionFlow... it seems like everyone is gliding around, at least on High. Standard is tolerable, but at this point, I prefer it Off. A-
5) There's obviously a learning curve associated with all new electronics, but I found the set-up options to be quite intuitive. After playing around for a few hours, I was confident in making adjustments and changing inputs, etc. B+
Now for a note that is intended for anyone who's considering this TV as their first HDTV, as I was:
Expect to have to get some new peripheral gear. You probably know you'll at least need an HD Cable box or antenna, perhaps a Blu-ray player, and HDMI cables to get the best picture this TV is capable of, but what you might not realize is the potential dilemma in audio quality. For years I've had good quality red/white audio cables running out of both my cable box and DVD player and into an old stereo receiver with just two floor-standing speakers hooked up and never once had an issue with the sound. However, when trying to use this configuration with the new HDTV and HD Cable Box/Blu-ray player, I immediately noticed a problem with the synchronization of the video and audio. There was a delay between what I saw and heard that was entirely unacceptable. I feared the TV had problems, but after researching up on it, I found that the issue was caused by the fact that I had a digital video output to the TV (HDMI) and an analog audio output to the receiver (Red/White) that were not matching each other. I went to BB and talked to one of the Home Theater experts there and he confirmed this problem. So in addition to getting the new TV, Blu-Ray player and HD Cable box, I had to buy a new receiver capable of handling a digital audio signal, be it HDMI or Optical Digital Audio (I went with the later, since I wanted to maintain my video inputs directly into the TV). Obviously, if you have newer equipment or just use the TV for audio, you won't have this issue, but it was very frustrating for me.
Overall, I'm EXTREMELY happy with the TV now that everything is properly set-up and I can't wait to enjoy it for years to come!
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