Customer Rating:
Summary: Love It
Comment: Have owned this product for over a year and not one single thing has gone wrong with it.
Customer Rating:
Summary: Great TV that broke 1 yr later...
Comment: I WAS really impressed with this TV, loving it like crazy, great clarity in HD mode. Unfortunately, 14 months into it's life, the light engine started going bad. Wound up with a 2 inch black stripe on the right side of the TV. Service man said lots of light engine problems with these, not worth it to repair. Thank God I bought a 4 yr service contract!!!
Customer Rating:
Summary: we love our DLP TV
Comment: My husband has been looking at DLP TVs for over 5 years and no matter what new technology has come out, or how they have fixed up the plasma's and LCDs he has in the end still decided that DLP is what he wants. The picture is just plain better on a DLP than on a plasma and the picture is at least as good as on the LCDs for a significantly lower price. We have owned this TV for almost a year now and have absolutely no regrets. We picked the Samsung brand because every time we ever went looking at DLPs we always felt that the Samsung picture was the best of any other DLP brand. I do want to add that when we got the TV there was 1 pixel that stayed white. I called Samsung's warranty dept that day (Christmas morning) and they had a local repairman out to our house within a week. He confirmed the problem and ordered the replacement part - was back the day after they got the part, installed it and we have not had another problem. The thing that most impressed me about this warranty service, though, was that Samsung actually called me up about a week after the repair was done to check to make sure that the repair was done to our satisfaction and that the company they had sent to help us was courteous, helpful and professional. Wow! In this day when it seems that business' motto is now, "the customer is NEVER right" I was extremely impressed with Samsung's customer care! Thank you Samsung - we are now loyal customers!
Customer Rating:
Summary: Great picture quality, suspect product quality?
Comment: I've had this TV for a little over a year now. I purchased it to upgrade from an earlier Samsung DLP in order to get the full 1080p experience for games and movies on my Sony Playstation 3. Overall, I have found the picture quality to be phenomenal. I have tweaked the display settings (but not the service menu settings as some have) to get the right picture for my different sources and room lighting conditions and I couldn't be happier with the results.
Several months ago however, there was a faint line in the corner of the screen as though something were obstructing the light path from the lamp. Irritated, I ignored it hoping it would just go away. And actually, it DID go away after a week or so! However, now I am worried that something plastic melted, drooped into the light path, and finally sank below the light path. What will the long term reliability look like? I am not certain...
Also, just recently the set has begun turning itself off randomly. About 2-3 times per week with heavy usage. More heat problems?
In my opinion, the new trend towards higher and higher definition displays has resulted in lower and lower manufacturing quality. DLPs do not offer the rock solid reliability of traditional CRT sets, which have had decades to mature as a consumer product. These sets are hot, they are plastic, and they consist of brand-new proprietary chip designs and software on all-digital components manufactured by the lowest-bidder. Your mileage may vary, but caveat emptor.
Customer Rating:
Summary: DLP just not quite comparable to others
Comment: I (like many others who post) did TONS and TONS of research before shelling out the big bucks to jump into the HDTV pool. 2 years to be exact. Last fall, this 50 inch DLP from Samsung sounded like the way to go. Good reviews, affordable, new color wheel, 1080p (future proof), no risk of burn in, etc.
Went ahead and bought it in May. I was disappointed. SDTV simply looks god awful on this thing. Sharpness, color, you name it, it looks way out of whack. Grainy, dull, ugly. And let's face it, there's still a lot of SDTV to be watched out there. Also, rainbowing not totally fixed like product description claimed. Worst of all, quality control issues at Samsung. My set (bought at a brick and mortar) had these watermark like stains running along the top and bottom of the screen. Read a lot about this on other sites, as well as faulty light engines burning out after just several months.
Ended up returning and going w/ the new 50 inch plasma from Panasonic. That set rocks! SDTV looks far better, not so boxy of a set, only a little higher price tag. The trade off is 1080p. The Panny doesn't have it. But before all you out there start thinking of 1080p as the second coming, I suggest you do a little research into noticeable difference in 1080p, screen size and viewing distance. Unless you're an avid gamer (I'm not) or like to sit 5 feet from your 50 inch screen, it might not be so special after all.
As far at the Samsung again, HDTV looked very good, but not as good as the plasma. Plasma is just the way to go for HDTV as far as I'm concerned.
|
|
