Customer Rating:
Summary: TC-32XL50 32" Flat Panel LCD TV is a bad investment!!!
Comment: Bought My Panasonic TC-32LX50 on 12/17/06 and 1 year & 1 month later my screen blacks out. I tried to see if it had something to do with my Directv box and it's all in the T.V. Can't believe that 1 year and 1 month later my T.V gives out on me and now they are quoting me $45-75 diagnostic fee and they stated that it might cost me more than $1000 just to get it repaired. Unbelievable!!! My mistake was not to get insurance and now I am paying the price!!! So don't be fooled and do not go buying Panasonic. I seriously regret not going for Sony!! Now I don't know what to do because it's going to cost me a pretty penny. Does anyone have any suggestions or maybe some advise in a situation like this. I'm not going to spend a ton of money to get this t.v fixed. It is not worth it...I might end up having some other kind of problem later down the line. So all of you who were considering Panasonic...be aware, be very aware!!! and think twice before buying Panasonic.
Customer Rating:
Summary: Panasonic run-around...
Comment: Purchased this TV for $1829.69 at a Circuit City on 9/2/05. Almost exactly one year later (suspiciously close to the warranty termination date) we started noticing lines/bands on the left side of the screen while viewing shows (all channels). This was in September of 06. It is now October and now when we turn the set on the TV only shows lines that look like lines on a map for 10 minutes and then the picture appears.
We took it to a Panasonic servicenter (Elwin Electronics in Warwick, RI) and were told $1700 to fix - but they could NOT tell us what the problem was... "doesn't matter, whatever it is, you need a new panel - it is all one unit". No no no - this is unacceptable. So I called Panasonic...
WOW - what a convoluted runaround! Spent HOURS calling them... one department sent me another who sent me to another. NO ONE was willing to take accountability and I was thrown into an endless loop.
The takeaway? STAY AWAY from this TV... and THINK HARD about doing business with Panasonic. Their "customer service" is all but non-existant. You can, however, spend many HOURS listening to nice voice prompts... that lead NOWHERE.
Customer Rating:
Summary: WARNING: Do Not buy this TV
Comment: I purchased this LCD new in Oct. I had problems with the picture immediately. A tech came out and could not fix the problem by inserting a new board. Next the TV set "died" no power, picture or sound. Panasonic customer service is awful, awful,awful. I have tried repeatedly to get the set replaced to no avail. I have called time and time again and received nothing but the run around. I am now waiting for a power board to come in. It will take 30 additional days. I have owned a $1,700 for 5 months and it has worked for 30 days. Panasonic customer support is a joke!!!! I would not purchase any Panasonic product again. I would suggest buying a company that stands behind their product. If anyone wants a more detailed review feel free to contact me. @ auciello@tampabay.rr.com
Customer Rating:
Summary: My first LCD TV
Comment: I was very hesitant in spending the money I did for this TV but felt my best buy was on Amazon.com. I have terminal cancer and decided to go for broke in spending the money. I have really enjoyed everything about this TV. The picture quality is excellent, sound is great and it had all the extras I was looking for in this size.
Customer Rating:
Summary: Great TV!
Comment: I just recently purchased this TV and upgraded to the HD receiver from my cable company and I am blown away by the picture quality this TV. Even standard cable looks good as long as you are at least 2 feet away from the screen. The sound I assume is good, but I run everything though my Panasonic home theatre. This TV is easy to set up I like how Panasonic puts the speaker at the bottom instead the sides. Overall great buy for the price!
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