Customer Rating:
 Summary: Great Sound and Picture-Simply Awesome! Comment: All though this 50" beast is 150Lbs. it's worth it's weight in gold. I've had the 50" Wega for over 2 years and love it! At first I was a little intimidated by it's massive size (having been used to a small 27"), but once I started got used to it there is no turning back. The TV does far better then most other Plasma TV's when it comes to non-HD TV viewing, though still slightly pixilated it's easy no issue. When looking at others they simply don't have the same up-conversion capabilities, which make this TV a stand out in it's class.
I am a Dish user and get exceptional pictures on their HD channels. As well when viewing DVDs on a Sony DVD unit (with up conversion) the picture is close to perfect (can only imagine how great this will be once we hook a Blu-Ray player!).
One concern was power and heat when buying this unit. I've noticed no difference in overall home power consumption but the unit does displace a far amount of heat. Given most buyers of a unit this big would likely not have it in a small area, I would expect any heat generate to not be much an issue overall.
The unit is also extremely quiet and also looks very nice in our entertainment room. I highly recommend this unit if you can get one, as Sony doesn't appear to selling / making them anymore.
Customer Rating:
 Summary: My advice? Comment: a) Don't spend this much on this type of teevee, in 6 months it will be out of date, and unrepairable should it pack up
b) if you ARE going to spend this much (who are you? Paris Hilton?), don't even think of buying it online or mail order, go to Best Buy or any of the myriad tee vee stores, taste and try before you buy, then pay the extra to have them deliver and set up the teevee, and pay for an extended warranty that promises like for like replacement should the unit be unrepairable.
I didn't and lived to deeply, deeply regret it!
Customer Rating:
 Summary: What A Great Picture! Comment: I remember the first time I saw a large plasma screen TV. It was love at first sight for my eyes, but not my wallet. However, as prices came down, I decided to finally take the plunge and I bought this 50" plasma TV from Sony a couple of months ago. What a tremendous purchase! The picture on high definition channels is just tremendous. I find myself watching a lot more nature and travel shows than before because it seems a lot of these are presented in hi-def now and they just look terrific. DVD movies look very good as well, although hi-def presentations of these movies on my digital cable system look even better than on DVD. Regular digital channels (non-hi def) look pretty good as well.
I have my TV hooked up to a 5.1 surround system, so I can't vouch for the sound of the speakers that are integrated with the plasma set, but I am sure that they more than fine, but if you are willing to fork over the kind of money it takes to buy this set, not coordinating it with a good surround system seems like a waste to me. There are plenty of connections on the TV to create a nice setup.
After two months, I have absolutely zero complaints. I empathize with the folks who have posted here regarding troubles they have had with the TV and buying it online, but I went to a local home theater store for my purchase and although I probably paid a bit more, they answered my questions, set my system up, tested it thoroughly and have answered the questions I've had since the installation. For a purchase of this magnitude, that may be the way to go.
All in all, I'm very happy with my Sony and I think you will be as well.
Customer Rating:
 Summary: Problems Comment: I purchased a new Sony KDE-37XS955 37" Widescreen HDTV from Amazon, at full price, on 3/21/05. Amazon delivered the TV on 3/30/05 as promised in good packing condition. After unpacking and setting up the TV we turned the TV on. The sound was good but the picture was unrecognizable. Per Amazon policy I called Sony.
Day 1: Called Sony to report problem with TV.
Day 2: Sony repairman shows up to diagnose and make repairs. Repairman tells me
that Sony has instructed him get and replace 2 parts.
Day 3: Repairman calls to inform me that the parts are backordered and it could be
a week.
Day 7: Called repairman to check on part. Repairman says Sony tells him it could
be another week.
Day 14: Called repairman to check on part. Repairman says he still waiting on part
and just does not know when it will be in.
Day 15: Still no word on part. Call Sony and get representative that says he will
look into my problem and have someone call me in 24 hours.
Day 16: I do not receive a call so I call Sony. Representative says that they should
have informed me that a response could be 24 to 48 hours. They also
informed they did work weekends and would call me the next day.
Day 17: I do not receive a call so I again call Sony. Representative informs me that
my file has moved to "the next level" and that "those people" do not work
weekends and they would call me on Monday.
Day 19: Monday 5:00pm ET still no call. I call Sony again and demand to speak
with someone who can help me. Sony puts a supervisor on the phone who
takes my information and tells me they will call me back.
Day 20: Sony calls me back for the first time. They tell me the part is in and will
be out tomorrow to do the repair.
Day 21: Repairman comes out to do repair. Part does NOT fix problem. I call
Sony. They inform me they will call me back.
Day 22: Repairman calls to arrange pickup for TV. They want to take it in to the shop for testing and repairs. This is the 3rd time I have had to take off work to meet someone.
Day 23: Repairman picks up TV. I email Amazon for the forth time for help. They email back to say that they are unable to do anything. I exercise my right and dispute the charge on my credit card with Bank of America. I file a complaint with State of Florida Dept. of Consumer Services.
Day 29: No response from Sony or Amazon. If this were a new car, the State of Florida would have declared it a "Lemon" and made the seller refund the purchase price.
What I have is a real expensive paperweight, that I paid for a month ago, that neither Sony nor Amazon will fix or replace.
Customer Rating:
 Summary: Sony KDE-50XS955 Review Comment: I think this is a wonderful plasma television to buy. It's 50 inches which is very large and can fit mostly any where. It has an Integrated HDTV Tuner so you can watch High Definition television much faster than other HD-Ready TV's. The styling of this television is so nice. The floating glass design looks so high-tech and the color choices Sony did is perfect. The picture on this TV is perfect especially since it has High Definition the picture becomes even better. I think Plasma TV's are pretty cool and I like them better than LCD. I like LCD for a computer monitor but for TV viewing plasma is the way to go. These do last up to 10 years if you maintain them and don't watch them for like 10 hours a day! I think this is one of those TV's you should look at. It's a perfect choice for your next television.
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